![]() ![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BEWARE!īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Yes Freedom is cheap but obviously they don't pay their customer service anything either so their customer service is cheap cheap too. As of today I've called Medicare and they have set me up with a new agent and I have new insurance with a different company. couldn't do it, there was no way she could do it, she didn't know what to do, wait a minute hang on and then the phone went dead! I have never seen such ridiculous customer service in my life and I have done customer service all my life. Guess what it wasn't okay the number they gave me to call, the customer service rep. But it would be okay because of the circumstances. And I would have to resubmit an application. She said someone will reach out to you in the next day or so. ![]() At this point I don't know what else to do as I need the insurance. The rep I talked to was very nice she said I will set it up for reinstatement immediately. How nice., I had not had any supplemental insurance for over 3 months. When she did guess what I'm no longer in there! Why I asked, oh you were involuntary canceled she said.What!? Unknown to me they had canceled my insurance because I had moved it to a different county. Freedom Health has been constantly ranked as one of the top Florida healthcare providers by the Centers for Medicare and Medicaid (CMS). ![]() Until she asked is there anything else? I said yes as a matter of fact I cannot get into the online system. Freedom Health’s Medicare Advantage Plans are inclusive of routine hearing, vision, and comprehensive dental coverage. Again everything was fine she took all my information she had my new address everything seem to be up and running. A week ago I called Freedom to update a doctor on my card. I moved in March of this year I called and changed my address at no time was I told that I had to do anything else in fact I asked if I had to do anything else, no everything's good they said. To find which plan best fits your needs and budget, start with a plan comparison tool.My experience is unbelievable with this company. Who should enroll in a Medicare Advantage plan?Īnyone who is eligible for Original Medicare can choose a Medicare Advantage plan. Coverage and costs can vary by plan and location. To join a plan, you need to live in its service area. Medicare Advantage plans operate within defined geographic regions called service areas. What Medicare Advantage plans are available to me? Most Medicare Advantage plans also include prescription drug benefits. Medicare prescription drug (Part D) plans are generally used in addition to Original Medicare. Medigap adds to Original Medicare while Medicare Advantage replaces it. Medicare supplement insurance, also called Medigap, is also available from private insurance companies. Is it different from Medicare Supplement insurance? Medicare Advantage plans are offered by private insurance companies. Original Medicare plans come directly from the federal government. It usually includes prescription drug coverage and may offer additional benefits such as dental, vision and fitness, often at no additional premium charge. A Medicare Advantage (Part C) plan combines Original Medicare Part A (hospital insurance) and Part B (medical insurance) in one plan. ![]()
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